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  • In the News

    Explore press releases and media articles from and about MindTouch.

    Press releases

    Gartner Logo
    MindTouch Shares New Analyst Report That Says, “Delivering Relevant Content and Knowledge to Customers Is Key to Great Customer Service”
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    MindTouch Now a Five9 Independent Software Vendor Partner
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    MindTouch Knowledge Management Solution Now A Premium Client Application on Genesys AppFoundry
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    MindTouch Logo
    MindTouch Enhances Salesforce Integration for an Improved Customer and Agent Experience
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    FotoWare Logo
    FotoWare Uses MindTouch Knowledge Management Solution to Improve Self-Service and Increase Support Efficiencies
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    Press Release - AWS Hero Logo
    MindTouch Co-Founder and CTO Steve Bjorg Named Amazon Web Services Community Hero
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    MindTouch Receives KMWorld’s 2019 Readers’ Choice Award
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    Frost & Sullivan Names MindTouch Among Its Companies to Watch in Customer Contact, North America, 2019
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    MindTouch Named Among the Top 10 San Diego Employer Brands
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    MindTouch Nabs Spot on Inc. Magazine’s Fastest Growing Companies List
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    8x8 Logo
    MindTouch Knowledge Management Solution Helps 8x8 Lay Groundwork for Best-in-Class Self-Service
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    MindTouch Wins ICMI’s Best Contact Center Trainer Award for Customer-Focused Knowledge Management Onboarding
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    MindTouch Speeds Knowledge Creation and Optimization with Latest Enhancements
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    KCS Verified Logo
    MindTouch Knowledge Management Platform Receives KCS? v6 Verification
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    Media articles

    Samrt Customer Service Logo
    MindTouch Knowledge Management Is Now Available on Genesys AppFoundry
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    2019 Readers Choice Award – Best Customer Experience and Support: MindTouch
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    Forbes logo
    Customer Success? Pull The Other Leg
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    Forbes logo
    MindTouch Scores $12 Million To Help Customers Find Answers Online
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    Forbes logo
    Tone at the Top – Aaron Roe Fulkerson, CEO MindTouch on strong cultural pillars
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    Forbes logo
    MindTouch says no to acquirers, takes funding instead
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